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How to Return

It's OK to change your mind. Our 30-day return policy lets you return your order for a refund.

Return checklist

  • Returns accepted within 30 days of delivery.
  • Items must be returned in their original packaging.
  • Shipping costs are the customer's responsibility.
  • Sale items are final sale and cannot be returned.

We have detailed information about our return policy to help you along the way.

How to return an item

  1. Post the item to our return address using tracked shipping.
  2. Once received and checked, we'll process your refund instantly.

Our return address

Lamp Boy
(Order #) – (Your full name)
PO Box 308
Leichhardt NSW 2040
Australia

 

Please use your local postal service – such as Australia Post, Canada Post, USPS or Royal Mail. We can't accept returns via couriers (e.g. FedEx, DHL, UPS), as they cannot deliver to PO Boxes and may result in delays or customs issues.

If you have any questions, feel free to reach out.

Not sure which option fits? We're happy to point you in the right direction.